Raleigh, N.C., March 23, 2011 (GLOBE NEWSWIRE) -- G4S Compliance & Investigations, Inc. (G4S), a global leader in investigations, has launched a new referral process, G4S ezReferral™. G4S ezReferral™ is a dynamic platform that integrates the user's claim systems with G4S' proprietary case management system for a seamless receipt of investigation referrals. G4S is one of the first companies in the industry to offer this kind of electronic data collection.
The G4S ezReferral™ platform will modernize the referral process, allowing the claims handler to securely send investigations directly to G4S from a desktop icon. The key components of G4S ezReferral™ are increased efficiencies, accuracy and security of data. Claims adjusters will see a reduction in the administrative effort required to refer a claim for investigation. The need to complete lengthy forms is now obsolete as G4S ezReferral™ fills in the valuable claim information automatically. Data transfers reduce the risk of manual errors and can access all claim information relevant to an investigation. Complete and accurate information allows G4S' experienced Case Managers to better serve clients by providing thorough "game-plans" and investigation recommendations, potentially increasing the effectiveness of each investigation.
"By listening and gaining an in-depth understanding of our client's needs, we developed the G4S ezReferral™ platform to enhance our client's experience by simplifying and streamlining our referral process," stated Michael J. Malone, G4S Compliance & Investigations President. "With the new platform, our clients can expect to see increased referral efficiency and better investigation strategies founded on the full and accurate information received, allowing them to focus on resolving claims."
About G4S Compliance & Investigations
G4S Compliance & Investigations is a global provider of enterprise investigation management solutions. Our value added solutions include: Insurance, Commercial and Government Risk Solutions. G4S offers a unique combination of best-in-class investigation experts, compliance and technology to provide users with customized investigation solutions uniquely tailored to meet their needs. For more information visit: www.g4s.us/investigations.
The G4S Compliance & Investigations logo is available at http://www.globenewswire.com/newsroom/prs/?pkgid=1500.
About G4S plc
G4S is the world's leading security solutions group, which specialises in outsourcing of business processes in sectors where security and safety risks are considered a strategic threat.
G4S is the largest employer quoted on the London Stock Exchange and has an additional stock exchange listing in Copenhagen.
G4S has operations in more than 120 countries and more than 625,000 employees. For more information on G4S, visit www.g4s.com.