CONYERS, Ga., April 10, 2008 (PRIME NEWSWIRE) -- ImageRight, a leading provider of insurance-focused content management and workflow solutions, is pleased to announce that since the company's acquisition of Computers by Design in 2007, a new offering has been developed specifically to meet the needs of insurance agents and brokers.
"Finally, technology and insurance industry best practices are coming together to deliver automated features already tailored to meet the agency needs from a workflow perspective," said Steven Finch, executive vice president of Computers by Design, an ImageRight Business. "I see the greatest benefit in the reporting capabilities. Supervisors and front-line managers can view work-in-process from the moment it arrives, via email or scanning, and ensure agency standards for processing are followed. Workload distribution and backlog reports are available in real time, allowing a supervisor or manager the ability to reassign work. Delivering the system with the industry recommended workflows available, provides the agency a roadmap for a successful implementation."
ImageRight's new offering includes many best practices workflows well-suited for the needs of property/casualty insurance agents. These industry recommended workflows are available to be delivered with the system and can be customized to meet the individual needs of agencies and brokerages alike.
The workflows integrate ImageRight's existing automated intelligent workflows and the industry recommended workflows published by IIABA's Agents Council for Technology (ACT) and Council for Best Practices in the "Best Practices Guide to Agency Business Processes and Workflows," which was developed in conjunction with the Nettles Consulting Network. The guide can be found on the ACT Web site at www.independentagent.com/act under "Advanced Agency Workflows."
"The Best Practices Guide has been highly popular with agents and brokers because it provides a path for them to move to more efficient and client focused workflows," said Jeff Yates, ACT's Executive Director. "It is exciting to see ImageRight incorporate the industry recommended workflows directly into their software to assist individual firms in implementing them."
ImageRight together with Computers by Design, currently serves more than 500 companies representing all segments of the insurance industry, including life, property/casualty and reinsurance carriers, agencies, MGAs, wholesale insurance brokers, and insurance service providers. Every day, ImageRight's clients count on reliable content management and workflow solutions to consistently produce new operational efficiencies.
About ImageRight
Conyers, Ga.-based ImageRight is a wholly-owned subsidiary of Vertafore, Inc., a leading provider of specialized software solutions and information for the insurance industry. ImageRight provides complete document and content management solutions coupled with advanced workflow automation that is scalable for insurance operations of all sizes, and has been implemented in all 50 states as well as internationally. For more information, please visit ImageRight on the web at www.imageright.com, or contact Phil Iaccarino via phone at (770) 860-0065 or via email at phil@imageright.com