Category Winners: Full-service Restaurants Olive Garden Texas Roadhouse Outback Steakhouse Pizza Restaurants Papa Murphy's Take 'n' Bake Pizza CiCi's Pizza Papa John's Convenience Stores Speedway BP Circle K Office Supply Stores Staples Office Depot FedEx Kinko's Department Stores Nordstrom Saks Fifth Avenue Bloomingdale's Shoe Stores Stride Rite Journeys Aldo Home Improvement Stores Ace Hardware True Value Lowe's Supermarkets Publix Kroger Safeway Sporting Goods Stores Dick's Sporting Goods Hibbett Sports Finish Line Drug Stores Walgreens CVS Rite Aid Electronics Stores Best Buy RadioShack Circuit City Banks Credit Unions Chase Wachovia Hotels Marriott Hyatt Hilton Airlines Southwest JetBlue AmericanFor a complete list of scores and rankings, contact Becca Litchfield at 614-224-8114 ext. 241 or rlitchfield@paulwerth.com. Quarterly Survey Methodology Survey respondents represented all regions of the country and completed only one survey each. Respondents spanned all ages, household incomes, education levels, and ethnicity. The scores reflect the mean score, which is the sum of all scores divided by the total number of observations. About Corporate Research International Corporate Research International (CRI) specializes in mystery shopping services and interactive customer voice and Web response surveys. The company tracks trends of quality service and appearance, providing information to help businesses retain happy, loyal customers. CRI was named to the Inc. 500 list of fastest growing private companies in 2005 and 2006. For more information visit www.corpri.com
Contact Information: Contact: Becca Litchfield Paul Werth Associates (614) 224-8114 ext. 241