Video Release -- Manhattan Associates Announces Zero Disappointment Retail(TM)

Cross-Channel Retailing for the Anytime, Anywhere Consumer


NEW YORK, Jan. 11, 2010 (GLOBE NEWSWIRE) -- In today's retail landscape, customers expect a single, consistent brand experience across each channel, whether shopping in a physical store, shopping online, calling the call center or just browsing a catalog. Retailers have a challenge to provide whatever customers are looking for in each channel, including a wide array of selection, convenience and return options. If a customer switches channels, a retailer risks losing the sale, as research shows that 50 percent of channel switchers also switch brands*.

A video accompanying this release is available at http://www.globenewswire.com/newsroom/news.html?d=181516

Zero Disappointment Retail(TM) from Manhattan Associates (Nasdaq:MANH) enables retailers to leverage supply chain optimization capabilities to present a unified brand across all channels (traditional brick and mortar stores, Internet, catalog and television). The Zero Disappointment Retail approach preserves current systems and investments by providing technology that seamlessly aggregates inventory, order, pricing, promotion, merchandising and order execution information across all channels.

Zero Disappointment Retail was launched today at the National Retail Federation (NRF) Annual Conference, held in New York City from Jan. 11-13. Ken Muggeridge of The Men's Wearhouse and Brian Kinsella of Manhattan Associates will present an NRF Big Ideas! Session,

"The Men's Wearhouse Delivers Zero Disappointment Retail Experience" today at 1:45 p.m. in Room 3D05 at the EXPO Hall in the Jacob K. Javitz Convention Center.

"With a truly blended-channel environment, sales and support professionals have all the information they need to give customers what they want and consumers have the selection, convenience and retail options they expect," said Terrie O'Hanlon, senior vice president and chief marketing officer, Manhattan Associates.

To read the entire release, please visit http://www.manh.com/58187.

About Manhattan Associates, Inc.

Manhattan Associates continues to deliver on its 20-year heritage of providing global supply chain excellence to more than 1,200 customers worldwide that consider supply chain optimization core to their strategic market leadership. The company's supply chain innovations include: Manhattan SCOPE(R) a portfolio of software solutions and technology that leverages a Supply Chain Process Platform to help organizations optimize their supply chains from planning through execution; Manhattan SCALE(TM), a portfolio of distribution management and transportation management solutions built on Microsoft .NET technology; and Manhattan Carrier(TM), a suite of supply chain solutions specifically addressing the needs of the motor carrier industry. For more information, please visit www.manh.com.

*"Understanding Cross-Channel Shopping Behavior," IBM Global Business Services, 2009



            

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